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Life safety comes first. Enter flooded areas only after local officials say it is safe. Texas emergency resources
A Texas home and water-well system during flood recovery
Texas flood water-system recovery support

Recovery does not end when the water recedes.

Aqua Science helps Texas homeowners and contractors identify damaged well, pump, pressure, and treatment components—and get the right replacement equipment moving quickly.

Call 800-767-8731 Start a recovery request
41+ years Water-system experience
Expert support Real equipment guidance
Complete systems Pumps through treatment
Fast processing For available equipment
Before evaluating equipment

Treat a flooded well as potentially contaminated.

Do not drink, cook with, or brush teeth with well water until the well has been properly disinfected and tested. Submerged electrical equipment should remain off until it is inspected by a qualified professional.

TCEQ flooded-well guidance CDC well disinfection guidance

Wait for safe access

Follow local officials and avoid floodwater, unstable structures, and damaged utilities.

Keep power off

Do not energize submerged pumps, controls, pressure switches, or treatment equipment.

Use safe drinking water

Use bottled or otherwise confirmed-safe water until the well is disinfected and tested.

Disinfect, then test

Follow official guidance and use a certified laboratory before returning the well to service.

Practical help for the next step

A clearer path from damage to recovery.

Send us what you know. Our team can help organize the equipment information and narrow down the components needed to rebuild your water system.

Request support

Identify the damage

Review equipment photos, labels, symptoms, and flood exposure to help determine what may need inspection or replacement.

Match components

Cross-reference pump, motor, control, pressure, filtration, and treatment specifications.

Build a recovery list

Reduce missed parts by reviewing the system as a whole—from the source through pressure and treatment.

Move available items

Help prioritize in-stock equipment and practical alternatives when the original item is unavailable.

Aqua Science technical specialist reviewing water-system equipment information
Priority remote technical support

Talk with people who understand water systems.

You do not need a perfect diagnosis before you contact us. Start with the photos, specifications, and symptoms you have.

  • Homeowners restoring private water systems
  • Contractors assembling replacement equipment
  • Existing customers locating order specifications
  • Complex systems with multiple affected components
Speak with Aqua Science
Whole-system support

One source for the equipment behind your water.

Flood damage may affect more than one component. We can help review the connected pieces that move, store, pressurize, and treat water.

Well pumps & controls

Submersible and jet pumps, motors, control boxes, wire, protection, switches, and related components.

Pressure & storage

Pressure tanks, storage tanks, booster systems, gauges, valves, fittings, and pressure-management equipment.

Filtration & treatment

Cartridges, housings, softeners, iron filters, ultraviolet systems, reverse osmosis, and disinfection equipment.

Recovery request checklist

A few details can save valuable back-and-forth.

Collect what can be accessed safely. Never re-energize equipment or enter a hazardous area just to obtain a photo or label.

  • Texas county and ZIP code
  • Homeowner or contractor
  • Equipment photos
  • Model and serial numbers
  • Horsepower and voltage
  • Known water depth or well depth
  • What was submerged
  • Current symptoms
Well, pump, pressure, and water-treatment system recovery checklist
Start here

Tell us what happened to your water system.

Use the message field for your Texas county, equipment details, model numbers, symptoms, and whether components were submerged. Our team will follow up for photos if needed.

Prefer to speak with someone?

800-767-8731

For a faster review: begin your message with “Texas Flood Recovery” and include your county and equipment type. Please do not include payment information.

Write Us
Common questions

Flood recovery and water-system equipment.

Can Aqua Science tell me whether my flooded equipment is safe to reuse?

We can help identify equipment and discuss likely replacement components, but submerged electrical equipment should be inspected by a qualified local professional before it is energized. Local conditions determine whether equipment can be safely restored.

What if I cannot find the exact model I had before?

Send the label, photos, horsepower, voltage, connection sizes, and any known system specifications. Our team can help look for a current match or a compatible alternative.

Does a flooded private well need to be tested?

Official guidance recommends treating a flooded well as contaminated, disinfecting it, and testing before returning it to normal use. Follow TCEQ, CDC, and local health guidance for your situation.

Do you provide on-site repair service in Texas?

This program provides remote technical support, equipment matching, and product fulfillment. Work requiring electrical, plumbing, well, or on-site safety expertise should be performed by appropriately qualified local professionals.

Can contractors submit requests for more than one property?

Yes. Identify yourself as a contractor and separate each system by job name, county, and equipment list. Call us if the request includes several systems or time-sensitive availability questions.