Lifetime Warranty Policy

AquaScience.net is committed to providing high-quality products and exceptional customer service. We stand behind the durability and performance of our selected products with a Lifetime Warranty, ensuring your peace of mind and continued satisfaction.

What This Lifetime Warranty Covers:

This Lifetime Warranty covers defects in materials and workmanship for the lifetime of the original purchaser of selected AquaScience.net products. This warranty is non-transferable and applies only to the original end-user customer who purchased the product from AquaScience.net or an authorized AquaScience.net reseller.

Products Covered:

This Lifetime Warranty applies only to products explicitly designated as having a "Lifetime Warranty" on their respective product pages on AquaScience.net at the time of purchase. Please refer to the specific product listing for confirmation.

What This Lifetime Warranty Does NOT Cover:

• Normal Wear and Tear: Degradation of the product over time through normal use.
• Misuse, Abuse, or Neglect: Damage from improper installation, operation, maintenance, storage, or unauthorized modifications.
• Accidental Damage: Spills, impacts, or external causes.
• Unauthorized Modification: Altered products.
• Cosmetic Damage: Damage not affecting functionality.
• Loss or Theft: Products lost or stolen.
• Consequential or Incidental Damages: Indirect, special, incidental, or consequential damages.

How to Make a Warranty Claim:

1. Contact Customer Service: Email info@aquascience.net or call (800) 767-8731.
2. Proof of Purchase: Provide order confirmation or receipt.
3. Return Authorization: Obtain RMA number from customer service.
4. Return Shipping: Use a trackable method.
5. Evaluation: AquaScience.net evaluates returned product.
6. Resolution: Repair, replacement, or store credit.

Limitations of Liability:

AquaScience.net's liability under this warranty is limited to the repair, replacement, or issuance of store credit. AquaScience.net shall not be liable for special, incidental, consequential, or punitive damages.

Governing Law:

This Lifetime Warranty policy shall be governed by the laws of Rhode Island, without regard to its conflict of law principles.

Your Rights:

This warranty provides specific legal rights, and you may have other rights varying by state or country.

Changes to This Policy:

AquaScience.net reserves the right to modify or discontinue this Lifetime Warranty policy without prior notice. Changes apply to future purchases.

Contact Us:

For questions regarding this Lifetime Warranty policy, please contact us at info@aquascience.net or call (800) 767-8731.